Terms and conditions
1. Website operator and contact
This website presents the accommodation Koča Kamrica Velika planina at Velika Planina 67, 1242 Stahovica, Slovenia. For general information and questions about the accommodation, you can use +386 31 580 470 or [email protected].
2. Purpose and use of the website
This is an informational website. It presents Koča Kamrica, its features, location, photographs and information intended to help visitors decide whether the accommodation suits them. A reservation cannot be concluded, paid for or purchased directly on this website.
3. Reservations exclusively through Booking.com
All reservations for Koča Kamrica are made exclusively through the external Booking.com platform. A button or link for availability or booking redirects the visitor to Booking.com. The information, price, availability, conditions and rules shown during the Booking.com booking process apply to the reservation. Booking.com operates the booking platform, while the accommodation service is provided by the accommodation provider.
4. Availability, prices and payment
The Koča Kamrica website does not display a binding offer for concluding a reservation and does not process payments. Current availability, price, included services, any charges, tourist tax, payment method and other financial conditions are those displayed or confirmed during the Booking.com booking process.
5. Changes, cancellations and no-show
Date changes, cancellation, prepayment, refunds, no-show and other conditions of an individual reservation are governed by the terms displayed and confirmed on Booking.com for that reservation. To manage an existing reservation, use Booking.com or the contact options stated in the booking confirmation.
6. Booking conditions and guest rights
Because no reservation contract is concluded on this website, this website does not itself determine rules on withdrawal, cancellation or refunds. Mandatory law and the booking conditions displayed and confirmed through Booking.com apply to the individual reservation. These website terms do not limit any statutory rights of the guest.
7. Stay and accommodation rules
Arrival, departure, number of guests, pets, smoking, safety, house rules and other conditions of the stay are governed by the information provided on Booking.com, in the booking confirmation or otherwise lawfully communicated to the guest before arrival or during the stay. Guests must use the accommodation with due care and comply with applicable safety and house rules.
8. Accuracy of information and website liability
We aim to keep the information on this website accurate and up to date, but descriptions, availability of individual services or other information may change. For a reservation, the information displayed and confirmed on Booking.com is decisive. We are not responsible for temporary unavailability of external services, changes on Booking.com or the content of other websites reached through external links.
9. Questions about the stay
For general questions about the accommodation or questions concerning the stay itself, contact [email protected] or +386 31 580 470. To change or cancel a reservation, deal with payment or handle other reservation administration, use Booking.com or the procedures and contact details stated in the booking confirmation.
10. Booking.com and other external links
Booking.com is an external platform with its own terms of use, privacy rules and cookies. When a visitor leaves this website and opens Booking.com or another external site, that external service's rules and technical processes apply. Koča Kamrica does not operate the Booking.com website.
11. Applicable law and changes to these terms
Use of this website is governed by mandatory laws of the Republic of Slovenia and directly applicable European Union law. These terms may be updated because of changes to the website, the way it links to Booking.com or applicable law. A change to these website terms does not by itself change a reservation already concluded through Booking.com.
12. Contact
Koča Kamrica Velika planina, Velika Planina 67, 1242 Stahovica, Slovenia. Telephone: +386 31 580 470. Email: [email protected]. For reservations, payments, changes and cancellations, use Booking.com.